Customer care and after sales support in the software industry

The Importance of Listening to Customers and Providing After-Sales Care in the Software Industry

Ben Sleep

10 Aug 2023

Listening and caring for your customers - IT matters especially in IT!

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Logical Developments medical applications

The Timeless Appeal of Omnis Software: Empowering Medical Studies and Longevity

Paul Mulroney

8 Aug 2023

In the fast-paced world of technology, software often comes and goes, making way for newer, more innovative solutions. However, amidst this ever-changing landscape, one software has stood the test of time and continues to shine in the medical field – Omnis. With its robust database, and ongoing adaptability, Omnis has become an indispensable tool for medical studies, longitudinal research, and patient record management.

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The thumbnail is decorative. A blue card with Logical Developments logo in the top left corner on a white background. The Logical Developments logo is a diamond with the letters L and D inside of it. The letters are offset from each other vertically while also overlapping horizontally. The each sit inside of their own rectangle. The thumbnail has the title printed on it - “Release Notes: ConNote 5.77”. In the bottom right corner is the ConNote logo which is the stylised outline of a box truck made to look like a check mark that resembles a luggage dolly. This sits in front of the truck's box. The ConNote logo sits inside a white oval.

Release Notes: ConNote 5.77

Paul Mulroney

4 Aug 2023

This release of ConNote brings intelligent database re-connection capability, advanced search options for reports, and expansions to ConNote's invoice reports. For the complete list of changes, read on!

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The image background is standard LD blue. The LD logo is in a white triangle aligned to the top left corner. The image displays an open laptop, with its screen displaying the customer portal dashboard.

Consignments Streamlined: Introducing ConNote Customer Portal 2.0

John Kohl

1 Aug 2023

Unlock growth potential in your transport business with ConNote Customer Portal! Make the most of your existing resources by providing your customers with a modern, streamlined experience while eliminating lost paperwork and miscommunication. Read on to see how your business could benefit!

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Mcdougall Weldments Sheepyards Software

Customer Spotlight: A Journey Through Engineering Excellence and Family Heritage

Ben Sleep

1 Aug 2023

As a software company, we are often focused on the technical aspects of our work. However, it's always refreshing to take a step back and explore the industries that our software serves. Recently, we had the opportunity to visit one of our customers McDougall Weldments in the engineering sector, and it was a remarkable experience.

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The thumbnail is decorative. A blue card with Logical Developments logo in the top left corner on a white background. The Logical Developments logo is a diamond with the letters L and D inside of it. The letters are offset from each other vertically while also overlapping horizontally. The each sit inside of their own rectangle. The thumbnail has the title printed on it - “Release Notes: ConNote 5.75”. In the bottom right corner is the ConNote logo which is the stylised outline of a box truck made to look like a check mark that resembles a luggage dolly. This sits in front of the truck's box. The ConNote logo sits inside a white oval.

Release Notes: ConNote 5.75

Paul Mulroney

19 July 2023

ConNote 5.75 brings more customisation to the customer portal, allowing you to set a maximum number of items that can be booked at once. Also featured: progress on our customisation functionality - coming soon!

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